How to Troubleshoot Instant Geyser Installation Issues

Quick answer (read this first)

• Prioritize safety: turn off gas and electricity.
• Check all gas and water supply valves are fully open.
• Verify electrical connections and circuit breaker.
• Inspect for any water leaks around fittings.
• Ensure the geyser’s ventilation system is clear.
• Attempt to reset the geyser unit.

Safety first

• Always turn off gas and electricity to the geyser before any inspection or repair.
• Ensure proper ventilation to prevent dangerous carbon monoxide buildup.
• Do not tamper with gas lines or electrical wiring if you are not qualified or unsure.
• Wear gloves and eye protection when working with tools.
• If you smell gas, evacuate the area, ventilate immediately, and call a professional.

Tools you may need

• Screwdriver set
• Adjustable wrench
• Multimeter (optional, for electrical checks)
• Leak detection spray (or soapy water)
• Cleaning brush
• Flashlight

Step-by-step

Step 1

1. Prioritize Safety First: Before starting any inspection or repair, turn off the main gas supply to the geyser and disconnect its electrical power at the outlet or circuit breaker.

Step 2

2. Check Gas Supply: Ensure the main gas valve leading to your geyser is fully open. Verify you have gas supply by checking if other gas appliances in your home are working.

Step 3

3. Verify Water Flow: Confirm that the water inlet valve to the geyser is fully open. Check for adequate water pressure by briefly opening a nearby hot water tap.

Step 4

4. Inspect Electrical Connections: Confirm the geyser is securely plugged in or wired correctly. Check if its dedicated circuit breaker has tripped in your main electrical panel and reset it if necessary. Do not attempt internal electrical repairs unless qualified.

Step 5

5. Look for Water Leaks: Carefully examine all water pipes and connections around the geyser for any signs of drips or moisture. Gently tighten any visibly loose fittings with an adjustable wrench, but do not overtighten.

Step 6

6. Ensure Proper Ventilation: Check that the geyser’s exhaust vent pipe is clear of obstructions (e.g., bird nests, debris). Ensure the room has sufficient airflow to prevent carbon monoxide buildup.

Step 7

7. Clean Burner and Igniter (If Accessible): With safety precautions in place, if your geyser model allows, gently clean any visible dust or debris from the burner and igniter electrodes using a soft brush. Only proceed if you are confident and can safely access these components.

Step 8

8. Reset the Geyser Unit: Locate the reset button on your instant geyser (refer to your user manual if needed) and press it firmly for a few seconds to restart the internal system.

Step 9

9. Observe Ignition Sequence: After safely restoring gas and power, listen for the clicking sound of the electronic igniter or check if the pilot light (if applicable) is firing up. Observe for successful ignition and a stable burner flame.

Common mistakes

• Forgetting to open main gas or water supply valves completely.
• Ignoring or blocking proper ventilation, which is a major safety risk.
• Attempting complex electrical or gas line repairs without professional expertise.
• Over-tightening fittings, which can lead to damage and leaks.
• Not consulting the geyser’s user manual for specific troubleshooting steps and reset procedures.

When to call a professional

• If you persistently smell gas despite ventilating the area and shutting off the supply.
• If there are major water leaks you cannot control or safely stop.
• If electrical wiring appears frayed, burnt, or you suspect a short circuit.
• If the geyser repeatedly fails to ignite, operate, or shows error codes.
• If you are uncomfortable, unsure, or lack the necessary tools/expertise for any troubleshooting step.