How to Troubleshoot Water Meter Installation Issues at Home

Quick answer (read this first)

• Check for visible leaks around the meter.
• Verify the main water supply valve is fully open.
• Release any air trapped in the water lines.
• Inspect for visible blockages in nearby pipes.
• Monitor meter readings for inconsistencies.

Safety first

• Always turn off the main water supply before working.
• Wear gloves to protect hands from dirt or sharp edges.
• Avoid applying excessive force to pipes or valves.
• Do not attempt complex repairs without proper expertise.
• Ensure proper lighting for clear visibility of components.

Tools you may need

• Adjustable wrench
• Screwdriver (flathead and Phillips)
• Flashlight
• Teflon tape (PTFE tape)
• Bucket or towels for spills

Step-by-step

Step 1

Locate and Shut Off Main Water Supply: Find your property’s main water valve and turn it clockwise until fully closed to stop water flow safely.

Step 2

Inspect for Visible Leaks: Carefully check the water meter and all connected pipes for any drips, puddles, or signs of moisture.

Step 3

Verify Main Supply Valve Position: Confirm that your main water supply valve (usually before or near the meter) is completely open. A partially closed valve can restrict flow.

Step 4

Release Trapped Air from Plumbing Lines: While the main supply is off, open a low-lying tap inside your house to release any trapped air, then close it. Slowly reopen your main water supply.

Step 5

Check for External Blockages: Examine the immediate pipes leading to and from the meter for any visible debris, sediment buildup, or obstructions.

Step 6

Monitor Meter Readings for Inconsistencies: Note the current reading. If no water is being used in the house, the meter should not move. If it does, you might have a hidden leak.

Step 7

Gently Tighten Loose Connections: Using an adjustable wrench, carefully tighten any visibly loose nuts or fittings around the meter. Avoid over-tightening to prevent damage.

Common mistakes

• Ignoring minor leaks, which can escalate into major problems.
• Overtightening connections, potentially damaging pipes or fittings.
• Failing to turn off the main water supply before inspection.
• Assuming the meter is faulty without checking common causes.
• Using inappropriate tools for the job.

When to call a professional

• If you detect a significant leak that you cannot control.
• If the water meter itself appears physically damaged.
• If there’s no water flow despite extensive troubleshooting.
• If you suspect an underground pipe burst or major pipe damage.
• If the issue persists after performing basic checks.
• If you are unsure about any step or feel unsafe performing the task.